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About experience economy, is incorrect to say: Group of answer choices Service providers must always charge admission, meaning that customers are required to pay for

About experience economy, is incorrect to say:
Group of answer choices
Service providers must always charge admission, meaning that customers are required to pay for the experience
Engaging all five senses, having a good mix of memorabilia, consistently providing positive cues and eliminating negative reminders are some of the important elements to consider when designing memorable experiences
The most compelling an engaging experience are clearly and publicly articulated in writing.
The customer lack of interest in the firms memorabilia suggests that the company have failed in designing engaging experiences.
Active participation is not a necessary element to a successful experience.

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