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Accenture and Deloitte allocate their service industry costs using activity-based costing. The following table summarizes the costs and cost drivers: Activity Accenture Total Cost ($)

  1. Accenture and Deloitte allocate their service industry costs using activity-based costing. The following table summarizes the costs and cost drivers:

Activity

Accenture Total Cost ($)

Cost Driver

Cost Driver Quantity

Deloitte Total Cost ($)

Client Meetings

$500,000

Number of meetings

1,000 meetings

$450,000

Service Hours

$800,000

Billable hours

20,000 hours

$700,000

IT Support

$300,000

Number of tickets

5,000 tickets

$250,000

Total

$1,600,000



$1,400,000

  • Accenture served 800 clients, and Deloitte served 1,200 clients during the year.
  • Allocate service industry costs per client and per billable hour for Accenture and Deloitte using activity-based costing.
  • Discuss how differences in IT support costs between Accenture and Deloitte reflect their operational efficiencies and client service capabilities.

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