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Accenture and Deloitte allocate their service industry costs using activity-based costing. The following table summarizes the costs and cost drivers: Activity Accenture Total Cost ($)
- Accenture and Deloitte allocate their service industry costs using activity-based costing. The following table summarizes the costs and cost drivers:
Activity | Accenture Total Cost ($) | Cost Driver | Cost Driver Quantity | Deloitte Total Cost ($) |
Client Meetings | $500,000 | Number of meetings | 1,000 meetings | $450,000 |
Service Hours | $800,000 | Billable hours | 20,000 hours | $700,000 |
IT Support | $300,000 | Number of tickets | 5,000 tickets | $250,000 |
Total | $1,600,000 | $1,400,000 |
- Accenture served 800 clients, and Deloitte served 1,200 clients during the year.
- Allocate service industry costs per client and per billable hour for Accenture and Deloitte using activity-based costing.
- Discuss how differences in IT support costs between Accenture and Deloitte reflect their operational efficiencies and client service capabilities.
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