According to Figure 4.5 and the related discussion, one option a company has for achieving competitive advantage is by out-managing rivals in developing the industry's most technologically-sophisticated value chain for delivering value to customers. using best practices and robotics technologies to perform value chain activities more quickly than rivals. performing value chain activities more efficiently and cost effectively, thereby gaining a lowcost advantage over rivals. outsourcing most all of its value chain activities to world-class vendors and suppliers. putting maximum emphasis on value chain activities that deliver above-average value to customers and minimal, if any, emphasis on value chain activities that deliver below-average value to customers. Copying, redistributing, or website posting is expressly prohibited and constitutes copyright violation. Version 1241727 Copyright 2022 by Glo-Bus Sotware, Inc