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According to Heifetz and Linsky, taking the work off your shoulders is necessary but not sufficient. What else must you do? a. Put the work

According to Heifetz and Linsky, taking the work off your shoulders is necessary but not sufficient. What else must you do? a. Put the work in the right place where is can be addressed by the relevant parties. b. Create an action plan that shows them clearly what to do and ask them to follow it. c. Try to lower the temperature by moving on to another problem. d. Get busy doing something else so they can't bother you

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