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According to Hofmeyr's conversion model, which of the following is not a measure of 'a customer s commitment'? a . High switching tendencies to different
According to Hofmeyr's conversion model, which of the following is not a measure of 'a customer s commitment'?
a High switching tendencies to different suppliers
b A satisfaction about the existing relationship with current supplier
c High patronage to current brand
d High level of investment in the relationship with existing supplier
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