According to Kotler and Keller (2012), "Goals indicate what a business unit wants to achieve; strategy is a game plan for getting there.

1. Amazon.com Mission statement is "To be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices."

• Is this mission statement market-oriented, product-oriented, production-oriented or futuristic? Why?

2. The purpose of strategic planning is to find ways in which an organization can best use its strengths to take advantage of opportunities within the environment.

In the past, Wal-Mart mission statement was, "We deliver low prices, every day."Currently, Wal-Mart's corporate mission is "to save people money so they can live better."

• Using the knowledge from strategic formulation what is the possible reason for review of Wal-Mart's mission statement.