According to Nkukhu Box 's company profile document (page 10), Mr. Mpatlanyana possesses several key leadership qualities, which are emphasized throughout the organisation (https://www.nkukhubox.com/uploads/documents/NBox%20Company%20Profile.pdf). Based on these qualities, what response would Mr. Mpatlanyana most likely strive to receive from the employees in the organisation. Review par. 11.2.2 (page 340) and figure 11.1 (page 341) of the textbook to answer this question.