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According to NTR 1 1 , which of the following groups might recommend a brand? According to NTR 1 1 , which of the following

According to NTR

11,

which of the following groups might recommend a brand?

According to NTR

11,

which of the following groups might recommend a brand?

Only promoters

Only detractors

Only passives

Promoters, passives, and detractors might all recommend a brand at some point in time

(

pick this answer

)

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