According to Schroeder, flowcharts "are used to describe and improve the transformation process in business."

Examine the flowchart example below. This is a flowchart illustrating the service blueprint for the purchase of a man’s suit.

Use this information as framework for constructing your own flowchart illustrating the procedure used to keep your checkbook.

FIGURE 6.3 Service to select and have altered a suit from a retail store. Customer Customer Customer arrives at the store Customer Start provides information begins search Sales Greet Do we Request preferences (size, style, and price) Salesperson takes customer to racks Associate customer have a Yes suit of interest? No Exit Tailor