I am confused. Help, please

Note - Google Social Work Values and Ethics

Consider the following situations: 1- Marsha is a case manager for people with intellectual disabilities. Ray, age 20, just began living in a group home for people with intellectual disabilities and is working in a sheltered workshop. Because of his relatively high level of functioning, Marsha thinks Tyler could actually do well in regular employment (for example, doing maintenance work or stocking shelves at a grocery store). He has good job skills, such as readily complying with supervisors' instructions, being punctual, and taking his work seriously. The problem is that Marsha has a large caseload of clients. She can barely keep up with her most critical work. Referring Ray to a job specialist, filling out all the required paperwork, and arranging whatever transportation is necessary would take a huge amount of time. On the one hand, referring to Ray will help him better live up to his potential, enhance his self-esteem, and, frankly, earn him more money. On the other hand, it's not really hurting him to remain where he is, despite the fact that it's not the best work setting for him. Marsha decides that Ray will stay at the workshop. Her time is simply too limited.

What ethical principles are involved in this situation? What alternatives did Marsha have?

1.1- Frighteningly large caseloads are all too much a part of social work practice. The extent of the problem sometimes makes the news, such as when parental abuse results in the death of a child and child protective services had an open case on the family for months or even years before the child's death. How will you balance the demands, both professional and personal, on your time?

1.2 - Consider the following ethical dilemma and respond to these questions: a. Who, if anyone, could help in resolving the dilemmaincluding those directly involved in the situation and others who could serve as potential resources? b. What are the various potential alternatives available to the social worker regarding what to do? What are the pros and cons of each alternative? c. What professional, ethical values or principles apply? What ethical principles are in conflict? Which principles should take precedence? d. What alternative should the social worker choose to take? Clearly explain and justify what actions the social worker should take.

Harry is a county Department of Social Services worker whose clients consist primarily of poor female-headed families receiving public assistance. During one of his meetings with Dora, a single mother of three small children, she happily reveals that she is babysitting for several neighborhood children. She is thrilled with the extra income and is proud to share her news with Harry. Regulations state that people receiving public assistance must report any additional income they make. Clients' benefits are then decreased proportionately. Reporting Dora's extra income will probably destroy Harry's relationship with her. Dora might never trust or share anything with Harry again. She would probably stop babysitting because it would no longer get her ahead, and she is barely making ends meet as it is with her meager public assistance payments. Dora is already participating in a compulsory job training program, preparing her for other full-time employment. What good would it do to report this scanty income, despite the fact that regulations require such reporting? Dora hopefully will get a full-time job soon, at which time public assistance payments will no longer be an issue. What should Harry do?