Question
According to the text, which of the following best describes Empathy? feeling sorry for your customer worrying about your sales performance listening carefully to your
According to the text, which of the following best describes Empathy?
feeling sorry for your customer
worrying about your sales performance
listening carefully to your customer
all of these answers describe empathy
"figuratively put yourself in someone else's shoes
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Marketing management
Authors: Philip Kotler, Kevin Lane Keller
14th Edition
9780273753360, 132102927, 273753363, 978-0132102926
