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According to Ury, an ideal strategy for disarming the other party's negative behavior includes Blank______. Multiple choice question. questioning the other party's authority, sensitivity, and
According to Ury, an ideal strategy for disarming the other party's negative behavior includes Blank______. Multiple choice question. questioning the other party's authority, sensitivity, and competency recognizing the points, needs, and concerns of the other party retaliating to the other party's behavior with direct counterpressure changing the approach from an integrative to a distributive one
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Human Resources Management In The Hospitality Industry
Authors: David K Hayes, Jack D Ninemeier
1st Edition
0470084804, 9780470084809
