According to your organisation's policies, you should be empowering your client by encouraging them to take charge of their treatment/recovery. This means that you should not be actively making decisions for your clients, including referrals. However, you determined that Mae may be unmotivated to make an appointment with the external organisation. i) Based on your organisation's policies and Mae's motivation, identify which type of referral process you should adopt when linking Mae to further care. Then, outline what actions you should take to do so. (Your response should be approximately 25 words)