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According to Zeithaml et al., to be successful, a service leader must have which of the following characteristics? a hands-on management style a reactive management
- According to Zeithaml et al., to be successful, a service leader must have which of the following characteristics?
a hands-on management style
a reactive management style
view service as a peripheral issue
none of the above
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Equity Asset Valuation
Authors: Jerald E. Pinto, Elaine Henry, Thomas R. Robinson, John D. Stowe, Abby Cohen
2nd Edition
