ace 1, 2, 3, 4) Requires Respondus LockDown Browser + Webca - Time Left:0:30:06 Blake Fox: Attempt 1 Question 16 (1 point) A consumer journey map is a visual representation of a shopper's emotion-based motivations, which, if triggered, will spur a purchase. situations in which a consumer is physically in contact with a product, such as during trial in a store or at home. exchanges for a particular product or with a particular brand, including frequency and volume in dollars or units. a brand's offerings and how they align with various target markets. all of the touchpoints for a consumer who comes into contact with a company's products, services, or brands before, during, and after a purchase.