ACME Toy Company provides adversarial equipment to the characters of Toonsville. The characters only have ACME as a resource to provide their equipment. To get their equipment, they often have to stand in line to receive service. They arrive every 10 minutes. Meanwhile, it takes 1 hour to complete the service. ACME has 10 servers. The standard measurement for time is one hour. What is the mean arrival time? What is the mean service rate?