Question
Activity 1 Think of a situation in your job in which you need to communicate a negative message. Develop a written message that states the
Activity 1
Think of a situation in your job in which you need to communicate a negative message.
- Develop a written message that states the message clearly.
- Describe how you would present the negative message in person
Draw on the four parts of a negative message reviewed in the text: (1) Buffer or cushion, (2) Explanation, (3) Negative News, and (4) Redirect
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Management A Practical Introduction
Authors: Angelo Kinicki, Brian Williams
8th Edition
1259732657, 978-1259732652
