Activity 1C: 1. You have been hired by a family owned cafe business as a hospitality consultant / chef. The cafe owner requires you to identify any problems and issues that exist relating to the quality assurance aspect of the business. You will also need to gain appropriate approvals for the adjustment of any procedures and systems. The following tools may be used during this activity: Flow charts Check sheets Cause and effect diagrams Business plan Please use the link below to access the business plan of The Watertower Cafe https://www.bplans.com/cafe-bistro-coffeehouse-business-plan/