Activity 2: Assessing Customer Service PracticesFill in the blanks in the statements provided with the selected words displayed below.FILL IN THE BLANKSContinuously the performance of your allows you to determine if your goals arebeing met. Monitoring their performance also allows you to assess the of the processesand you have put in place. You will also need to examine and businessperformance. To assess your business , you need to review your business , which canbe done by completing a SWOT . The SWOT analysis will help you identify areas forimprovement and for development. Reviewing customer and disputes can also helpyou identify areas that need attention