Activity 2

Case Scenario: Managing team dynamics at ACME innovations pvt limited Background ACME Innovations, a leading player in the technology sector, is renowned for its commitment to innovation and excellence in project execution. The company thrives on assembling dynamic project teams, each comprising individuals with diverse skills and expertise. Situation: In a recent project at ACME Innovations, project manager Sarah leads a team tasked with developing a cutting-edge software solution. Sarah, an experienced leader with a proven track record, is entrusted with guiding the team towards success. Enter Chris, a talented engineer newly recruited to the team. Chris brings fresh insights and a unique perspective to the project, quickly integrating into the team and making significant contributions from the outset. The team initially welcomes Chris's innovative approach, recognising the potential value it brings to the project. However, as the project progresses, Sarah begins to notice subtle shifts in team dynamics. Sarah, who has been with ACME for several years and commands respect within the organisation, finds herself feeling uneasy about Chris's rapid adaptation and unconventional methods. Unintentionally, Sarah's apprehension leads her to unintentionally downplay Chris's contributions during team discussions and meetings. Meanwhile, another team member, Alex, starts exhibiting behavior detrimental to team dynamics. Alex is resistant to change and dismissive of Chris's ideas, creating tension within the team. This resistance adds to the overall challenges faced by Sarah and Chris, further complicating their working relationship. Despite the underlying tension, the team manages to meet project milestones, albeit with some friction and inefficiencies. However, the unresolved dynamics between Sarah, Chris, and Alex pose a potential risk to the team's long-term cohesion and performance, highlighting the importance of addressing interpersonal challenges in the business environment.

Based on the above case scenario perform the following tasks:

Task 2.1 Propose three (3) strategies to encourage team member input throughout the project stages, accounting for the interaction dynamics between project manager Sarah and engineer Chris at ACME Innovations. Mention three (3) strategies for each phase outlined in Table 2. Table 2 Phase Strategies Planning Phase Decision-Making Phase Operation phase

Task 2.2 Based on the provided scenario in Activity 2 Develop policies and procedures aimed at enhancing accountability for both individual and collaborative tasks, considering the interpersonal dynamics outlined.

Task 2.3 Based on the above case scenario provided in activity 2, perform a role-play activity, 1. Role-play activity involves participants assuming the roles of Sarah (You), Chris, and Alex. 2. Sarah, as the project manager, acknowledges Chris's contributions and addresses tension from Alex's resistance to change. 3. Sarah actively listens to issues, concerns, and problems raised by team members, offering constructive feedback and guidance during the role-play.

Participants: You are required to pair with two of your classmates to complete this task. This activity will be observed by the assessor, please make sure that you- actively engage in a two-way conversation with another learner. use listening and questioning to elicit the views of others and to clarify or confirm understanding. collaborate with others to achieve joint outcomes, playing an active role in facilitating effective group interaction, influencing the direction. maintain a professional tone, body language, and consistent eye contact with the audience. consistently used formal language suitable for the context. demonstrate effective time management skills throughout the discussion. provide feedback to team members on team effort and contributions.

Task 2.4 Based on the role-play activity perform in task 2.3 Develop any five (5) processes for identifying and addressing issues, concerns, and problems raised by team members within a project team to enhance effectiveness?