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Activity 5: Communicate and follow-up unresolved issues, concerns and problems Description of the activity: This activity is a continuation of Activity 4. This activity requires

Activity 5: Communicate and follow-up unresolved issues, concerns and problems Description of the activity: This activity is a continuation of Activity 4. This activity requires you to arrange a meeting with the Operations Manager. The purpose of the meeting is to communicate and follow-up the unresolved issues, concerns and problems raised by team members with management and address them. Before the meeting, you are required to develop a meeting agenda and send an e-mail to the staff members to invite them to the meeting. The meeting agenda must be prepared, considering the objectives of the meeting and using the template provided. The meeting agenda must discuss the purpose of the meeting and provide details regarding the place, date and time of the meeting. After preparing the meeting agenda, you are then required to send an e-mail to the staff members to invite them to the meeting

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