Activity-Based Customer-Driven Costs

Suppose that Stillwater Designs has two classes of distributors: JIT distributors and non-JIT distributors. The JIT distributor places small, frequent orders, and the non-JIT distributor tends to place larger, less frequent orders. Both types of distributors are buying the same product. Stillwater Designs provides the following information about customer-related activities and costs for the most recent quarter:

	JIT Distributors		Non-JIT Distributors
Sales orders	900		90
Sales calls	70	70
Service calls	350	175
Average order size	650	6,500
Manufacturing cost/unit	$125	$125
Customer costs:
Processing sales orders	$3,280,000
Selling goods	1,120,000
Servicing goods	1,050,000
Total	$5,450,000

Required:

1. Calculate the total revenues per distributor category, and assign the customer costs to each distributor type by using revenues as the allocation base. Selling price for one unit is $150. Round calculations to the nearest dollar.

	JIT	Non-JIT
Sales (in units)
Sales
Allocation

2. Conceptual Connection: Calculate the customer cost per distributor type using activity-based cost assignments. Round the interim calculations to the nearest dollar.

	JIT	Non-JIT
Ordering costs
Selling costs
Service costs