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Advertising with a coupon, using a toll - free number, exhibiting at trade shows, using e - mail, and making cold calls are all activities

Advertising with a coupon, using a toll-free number, exhibiting at trade shows, using e-mail, and making cold calls are all activities that would take place during the __________ stage of the personal selling process.
data mining
preapproach
approach
presentation
prospecting

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