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After a system's release, evaluation during active use is necessary to provide interface refinements to support even higher levels of service. Of the following evaluation

After a system's release, evaluation during active use is necessary to provide interface refinements to support even higher levels of service. Of the following evaluation methods, which one offers the most direct way to determine which errors occur most often in a system interface?
Online or telephone consultants.
Discussion and news groups.
Interviews and focus-group discussions.
Continuous user-performance data logging.
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