After an extensive profitability analysis using ABC techniques outlined in Chapter 16, your company's Customer "J" still shows an operating loss based on last year's and year-to-date results. As a result, your company should next none of the listed answers are correct access the impact on fixed & variable costs to your company's bottom line if "J" is dropped drop "J" immediately access other reasons for keeping "J" besides the obvious "dollar & cent argument" all listed answers are correct with the exception of "drop "J" immediately