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After attending a seminar on measuring customer profitability, Mason Ford decided to examine Olson Optics' customers to determine if the company truly knew how profitable

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After attending a seminar on measuring customer profitability, Mason Ford decided to examine Olson Optics' customers to determine if the company truly knew how profitable its customers were. Olson Optics already uses an activity-based costing system to determine the product cost of its two products: RF30 and LF45. Each RF30 sells for $15.00 and requires $3.50 in direct materials and $3.50 in direct labor. Each LF45 sells for $50.00 and requires $14.50 in direct materials and $13.50 in direct labor. The following table provides cost and activity information for manufacturing overhead for the two products. Based on what Ford learned at the seminar, he has gathered the following information about customer support activities. Ford wants to apply his new profitability analysis techniques to Infrared Technologies, a company he believes is representative of Olson's average customer. Information about Infrared's account activity is as follows. Calculate the activity-based product cost for RF30 and LF45. (Round answers to 2 decimal places, e.g. 15.25.) Calculate the cost pool rates for Olson's customer service activities. Calculate the gross profit, customer net profit, and customer profit margin for Infrared Technologies. (Round customer profit margin to 2 decimal places, e.g. 15.25% and other answers to 0 decimal places, e.g. 125.)

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