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After customrs complained about the lack of organic foods in supermarkets, Healthy Food Supermarket began to take actions to identify customer needs and address their
After customrs complained about the lack of organic foods in supermarkets, Healthy Food Supermarket began to take actions to identify customer needs and address their concerns. Realizing the trend and demand for more organic foods, the Supermarket has introduced a variety of organic foods to meet customer needs. Which of the following best describes the Supermarkets practice?
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Reactive customer monitoring.
Competitive analysis.
Buyer dependence.
Proactive customer monitoring.
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