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After discovering that their software had a flaw, PDG issued patches. Two years later, some PDG users were still suffering from the original flaw. Why?

After discovering that their software had a flaw, PDG issued "patches". Two years later, some PDG users were still suffering from the original flaw. Why?
a.
The website had copied PDG from somebody else and did not receive the PDG patches.
b.
Some users backed up the original PDG. When informed of the patch, the users applied the patch. But there was an issue. The original backup was used to restore the system.
c.
all of the above
d.
People are lazy and do not update their software.

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