After engaging with the relevant employees from the supply chain management department, you have identified that your manufacturing company has been experiencing challenges in rolling out a total quality management programme. As their supply chain managing director, elaborate on the various quality costs and discuss how a Total Quality Management Programme implementation can be used to enhance quality improvement to avoid these types of costs in the near future. Use relevant examples to justify your answer. QUESTION 5 Critically analyse any five (5) planning areas of the SCOR model. Use relevant examples from your manufacturing company to justify your analysis