After it came to light in 2017 that Wells Fargo employees fraudulently opened customer accounts to hit sales quotas, rehabilitating this bank's shattered reputation was expected to be time-consuming and costly because its employees' actions could

Multiple Choice

• result in increased corporate taxes on the bank's profits.
• lead to unnerved creditors and increased risk of default on loans due to potential business fallout.
• result in higher stock prices and higher returns on invested capital.
• result in the increased costs of servicing the bank's customers.
• result in poaching talented employees from rival banks.