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After meeting with the regulatory expert, you find that there was indeed a problem with one of the health claims on the product. The regulatory
After meeting with the regulatory expert, you find that there was indeed a problem with one of the health claims on the product. The regulatory expert has already corrected the problem, but after further investigation you find that some of the product currently being sold in stores has the old, incorrect claim on it The regulatory expert appeared nervous after you shared this with him, and he emphasized that the incorrect claim is on only of the product and should be sold out in a few months.
Before you report back to the brand manager, the manager of the regulatory department calls you into his office and asks you not to mention the product they missed that still has the incorrect claim. He assures you that going forward the corrected claim will be used on all products.
What is your recommendation to your brand manager?
Select an option from the choices below and click Submit.
Tell your brand manager that the claims are correct except for a small percentage. You recommend to do nothing because this small amount will be sold out in a few months, and a recall would only draw media attention to the mistake.
Tell your brand manager that the claims are correct except for a small percentage. You recommend that this product be recalled, even though it may draw media attention.
Tell your brand manager that the health claims meet government regulations. After all, the regulatory team could get into trouble, and the incorrectly labeled product will be sold out in only a few months.
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