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After reading Chapter 8 and learning about Influence tactics of leaders, let's apply the concepts to analyze the Leadership Case Problem B on page 2

After reading Chapter

8

and learning about Influence tactics of leaders, let's apply the concepts to analyze the Leadership Case Problem B on page

222 .

What influence tactics does Katerina appear to be using, and how effective do they appear to be

?

What other approach

/

es might Katerina take to getting her store managers to enhance sales?

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