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After readingLeading Change When Business is Good: An Interview with Samuel J. PalmisanoinHBR's10 Must Reads on Change Management. Summarize the key points/observations being made in

  • After reading"Leading Change When Business is Good: An Interview with Samuel J. Palmisano"inHBR's10 Must Reads on Change Management.

Summarize the key points/observations being made in the interview.

Was he following any model discussed inchapter 4? Which one?

What were his major steps to make change?

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