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After receiving the research on decrease in customer satisfaction, the executive responded of course it was the price increase! We didn't need a survey to
After receiving the research on decrease in customer satisfaction, the executive responded of course it was the price increase! We didn't need a survey to know that.
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Management Accounting Information for Decision-Making and Strategy Execution
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
6th Edition
137024975, 978-0137024971
