After the roster has been sent one of the Chef de Party (3) Bill informs you that he has a Bar mitzvah to attend and needs to have Tuesday off now. Make alterations to the roster whilst adhering to NES and budgeting requirements. The Head Chef has called in sick for Saturday and needs to be replaced by someone of the correct skill level, this may require you to delegate or re allocate responsibilities and sections within the kitchen roster. Download the pay rates from the Hospitality General Award 2010, including penalties and complete the budgeted labour cost for the entire roster period. Wages budget is 25% and the revenue for this period is budgeted at $44,500 Fill in actual hours on Roster from the following timesheets and compare actual wage costs against budget wage costs. The revenue for this period was down at $39,500 Review the customer complaints for the week and make suggestions to how this could be rectified using roster changes and explain. Fill out the Jacksons Hotel customer complaints log.