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After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 10 seconds. Mary's performance rating is 95%. The firm

After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 10 seconds. Mary's performance rating is 95%. The firm has a personal fatigue and delay allowance of 12%.

The normal time for this process = _________ seconds (round to two decimal places)

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