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After viewing the Malcolm Gladwell video, Malcolm Gladwell on Innovation https://youtu.be/wg0Zg8-2_Jo a bout today's customers desiring partnerships. How does employee empowerment aid in building partnerships

After viewing the Malcolm Gladwell video,Malcolm Gladwell on Innovation https://youtu.be/wg0Zg8-2_Joabout today's customers desiring partnerships. How does employee empowerment aid in building partnerships between companies and their customers? Describe why the structure of an Agile Organization might meet the goal of empowerment and partnership. Provide an example from your experience as an employee or customer. Construct your answer from the theories you've learned.

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