Agency for Healthcare Research Quality (AHRQ) Are you ready to improve. Summarize the key CQI readiness factors

3.C. Training Staff in Q1 Concepts and Techniques One requirement for successful quality improvement initiatives is a staff that is familiar with the reasoning that underlies these efforts and comfortable using the required tools and techniques. Many resources and education programs are available to help organizations accomplish this. Here is a quick review of the kind of investment raining that you might want to make as you lead your health care organization down the path described in this Juide. 3.C.1. Teaching the Rationale ince training programs should address the "why" of Ql as well as the "what" and the "how," you may want to y educating clinical and administrative staff on the central precepts of Ql and how it can benefit the organizat nd its members/patients. It can be especially useful to share information on how others have used this appro nprove patients' experiences with care and what their responses have been. Strategies to improve patient xperience and engagement can also have an important effect on clinical outcomes and physician and staff atisfaction. (See box below.) Positive Outcomes Associated With Efforts To Improve Patient Satisfaction and Involvement