Alex, a vegetarian customer at The Arch, had a severe reaction to The Arch's Vegetarian Burger. Alex was informed that The Arch's Vegetarian Burger contains a preprepared chemical beef stock after ordering a second vegetarian burger from The Arch and testing it at a local laboratory. Sabrina, another customer, was severely burned when the biodegradable packaging used to supply her bolognese unexpectedly exploded when it was handed to her, spilling hot bolognese on her arms.

By using case law and legal theory provide a detailed critical discussion and argue whether Alexand Sabrina can bring claims against The Arch's based on the consumer rights act 2015 or negligence (in terms of product liability)