Alimi is a company in the light industrial area of Lusaka selling agriculture and veterinary inputs to farmers of all levels from all over the country. The place is very busy and chaotic! Often there are mix-ups in the serving of orders to customers, as well as long delays in waiting to be served as the sales personnel go backwards and forwards putting together orders for customers. You have recently been engaged as a supervisor in this company. Discuss some of the measures you would put in place to improve the service to customers coming to buy or collect product from your warehouse? (25 Marks)

with Harvard style of referencing