all of part a-1 is correct. the first answer on a-2 is correct i just need help with the blank ones
Manning Systems is a commercial software vendor that sells billing and other financial software to companles around the globe. Manning operates a centralized call center for customer support calls. Costs associated with use of the center are charged to the division with primary responsibility for the client. There are four geographical divisions. North America (NA), Central and South America (SA), Europe, and Asia-Pacific (APAC). The allocation is based on the length of time of calls made (Minutes), Idle time of the reservation agents and the fixed cost of the equipment are allocated based on the number of calls recelved (Calls) from clients in each division. Due to recent increased competition in the commerclal software business. Manning has decided that it is necessary to better allocate its costs in order to price its services competitlvely and profitably. During the most recent period for which data are available, the use of the call center for each division was as follows: During this period. the cost of the call center amounted to $2,520,000 for personnel and $1,950,000 for equipment and other costs Required: 0.1. Determine the allocation to each of the divisions using an single rate based an time used (minutes) 0.2. Determine the allocation to each of the divislons using the chal rates based on time used (for personnel costs) and number of calis (for equipment and other costs). Complete this question by entering your answers in the tabs below, During this period, the cost of the call center amounted to $2,520,000 for personnel and $1,950,000 for equipment and other costs. Required: a-1. Determine the allocation to each of the divisions using a single rate based on time used (minutes). a-2. Determine the allocation to each of the divisions using the dual rates based on time used (for personnet costs) and number of calls (for equipment and other costs). Complete this question by entering your answers in the tabs below. Betermine the allocation to each of the divisions using a single rate based on time used (minutes) Notei Do not round intermedlate colculations, Enter your answers in dollars, not in thousands During this period, the cost of the call center amounted to $2.520,000 for personnel and $1,950,000 for equipment and other o Required: a-1. Determine the allocation to each of the divisions using a single rate based on time used (minutes). a-2. Determine the allocation to each of the divisions using the dual rates based on time used (for personnel costs) and number calls (for equipment and other costs). Complete this question by entering your answers in the tabs below. Determine the allocation to each of the divisions using the dual rates based on time used (for personnel costs) and number of cails (for equipment and other costs). Note bo not round intermediate calculations. Enter your answers in dollars, not in thousands