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All of the following statements regarding total quality management are true except O A. O B. C. 0 D. TQM emphasizes educating, training, and cross
All of the following statements regarding total quality management are true except O A. O B. C. 0 D. TQM emphasizes educating, training, and cross training employees to increase and broaden their skills. TQM is a formal effort to improve quality throughout an organization's value chain. TQM increases time spent on rework and warranty work. TQM extends horizontally across business functions in the value chain
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