All questions in PART A must be answered using the multiple choice answer sheet provided.

1) Malware capable of spreading itself from one computer to another is called a ______ a) logic bomb. b) Trojan horse. c) Virus. d) Worm. 2) Two broad categories of transmission media are ______________ a) Guided and wireless. b) Shielded and unshielded. c) Twisted and untwisted. d) Infrared and microwave. 3) Which of the following is a frequent advantage of converting to an e-commerce supply chain? a) A decrease in transport cost b) An increase in available product inventory c) Acquisition of expensive information systems technology d) An improved level of customer service 4) The person in an organization who has the primary responsibility for systems analysis and design is the: a) internal auditor b) end user c) business manager d) systems analyst 5) Which system development step includes analyzing the problem that the organization will try to solve with an information system? a) System analysis b) System design c) Programming d) System Maintenance 6) Which system development step details the specifications that should address technological components of the system solution? a) System analysis b) System design c) Programming d) System Maintenance 7) Which alternative system building approach consists of rapidly building an experimental system for end users to evaluate? a) Traditional systems life cycle b) Prototyping c) End-user development d) Agile information system development

8) The way to identify core business processes is to conduct a(n) a) Feasibility study. b) Data-flow study. c) Workflow analysis. d) Integration analysis. 9) A hotel reservation system, a payroll system, and an employee recordkeeping system are examples of a a) Management information system. b) Decision support system. c) Executive support system. d) Transaction processing system. 10) Which of the following systems provide managers with reports and often online access to the organizations current performance and historical records? a) Management information systems b) Decision support systems c) Executive support systems d) Transaction processing systems 11) Which of the following systems addresses problems where the procedure for arriving at a solution may not be fully predefined in advance? a) Management information systems b) Decision-support systems c) Executive support systems d) Transaction processing systems 12) The removal of organizations responsible for intermediary steps in a value chain is called a) collaborative filtering. b) Web personalization. c) disintermediation. d) re-intermediation. 13) PayPal is the most popular method of a) digital cash. b) digital wallets. c) stored value payment systems. d) peer-to-peer payment systems. 14) Every computer on the Internet is assigned a unique a) IP address. b) TCP address. c) OSI address. d) DSL address. 15) Informal yet structured Web sites where individuals can publish stories, opinions, and links to other Web sites of interest are known as a) Web portals. b) Intranets. c) Extranets. d) Blogs.

16) Which of the following is NOT an information system activity? a) Input b) Processing c) Cleaning d) Output 17) What is a measure of the output achieved divided by the input required? a) Efficiency b) Effectiveness c) Productivity d) Performance 18) Which of the following components performs mathematical calculations and makes logical comparisons? a) Control unit b) Register c) ALU d) Main Memory 19) Which activity refers to the creation of a database for a knowledge management system? a) Acquisition b) Dissemination c) Delivery d) Storage 20) Which type of AI system captures the knowledge of skilled employees in the form of a set of rules in a software system? a) Genetic algorithm b) Neural network c) Expert system d) Decision support system 21) Information ________ exists when one party in a transaction has more information that is important for the transaction than the other party. a) transparency b) complexity c) discrimination d) asymmetry 22) Which feature of Internet technology has had the most effect in the Internet's rapid spread across the globe? a) Universal standards b) Global reach c) Social technology d) Ubiquity 23) Varying a product's price according to the supply situation of the seller is called ________ pricing. a) flexible b) menu c) dynamic d) asymmetric

24) The device that acts as a connection point between computers and can filter and forward data to a specified destination is called a(n): a) switch. b) NIC. c) router. d) hub. 25) The Internet is based on which three key technologies? a) Client/server computing, packet switching, and HTTP b) Client/server computing, packet switching, and the development of communications standards for linking networks and computers c) TCP/IP, HTML, and HTTP d) TCP/IP, HTTP, and packet switching 26) To use the analog telephone system for sending digital data, you must also use: a) a router. b) twisted wire. c) DSL. d) a modem. 27) Which of the following statements is not true about cloud computing? a) It removes the concern about data and systems security for businesses. b) It relies on the Internet as the platform for delivering services to users. c) It consists of three types of services: cloud infrastructure, cloud platform, and cloud software. d) It allows smaller firms to use resources previously unaffordable. 28) Purchasing computing power from a central computing service and paying only for the amount of computing power used is commonly referred to as: a) client/server computing. b) grid computing. c) autonomic computing. d) utility computing. 29) An example of autonomic computing is: a) virus protection software that runs and updates itself automatically. b) software programmed to run on any hardware platform. c) programming languages that allow non-programmers to create custom applications. d) cell phones taking on the functions of handheld computers. 30) Which of the following types of computer would you use to support a computer network? a) Mainframe b) Workstation c) Server d) PC