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Although mathematical queueing models assume that doubling the number of human servers will double the overall service rate, this is not always observed in actual
Although mathematical queueing models assume that doubling the number of human servers will double the overall service rate, this is not always observed in actual applications because of Multiple Choice service bottleneck. server speedup. queue conflict. social loafing. socialization. Human servers sometimes work faster and more efficiently when the waiting line grows long. This is an example of Multiple Choice service bottleneck. socialization. queue conflict. server speedup. social loafing
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