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Although not exhaustive, shown below are some of the communication tools and models/frameworks for communication skill development in use. The decision on which model to

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Although not exhaustive, shown below are some of the communication tools and models/frameworks for communication skill development in use. The decision on which model to use generally is determined when defining the organizational approach to the patient experience. Review several of the tools below and investigate them online. 1. Select three (3) communication tools and/or models/frameworks from the list below that you use or would use in your organization. 2. Describe the key components of each tool selected, (worth 12.5 points) 3. Why did you select these three (3)? Why do you think they would be the most useful for your organization? (worth 12.5 points)

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