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Although the airline industry is extremely competitive, Southwest Airlines turns a profit virtually every year. One key reason why is a legendary organizational culture that

Although the airline industry is extremely competitive, Southwest Airlines turns a profit virtually every year. One key reason why is a legendary organizational culture that inspires employees to do their very best.'--- This is associated with what strategic resource characteristic according to course reading (not necessarily from the textbook)?
A.
Marketing mix
B.
Difficult-to-immitate
C.
Non substitutable
D.
Rare
E.
Valuable

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