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Among the following statAmong the following statements, which is true regarding differences between social CRM and traditional CRM? Question content area bottom Part 1 A.
Among the following statAmong the following statements, which is true regarding differences between social CRM and traditional CRM? Question content area bottom Part 1 A. Traditional CRM is more dynamic than social CRM. B. Social CRM is centered on lifetime value. C. A quiet customer, who spends a lot, is less valuable in social CRM. D. Traditional CRM is not centered on lifetime value. E. In traditional CRM, customers have more control over the relationship with the company.ements, which is true regarding differences between social CRM and traditional CRM? Question content area bottom Part 1 A. Traditional CRM is more dynamic than social CRM. B. Social CRM is centered on lifetime value. C. A quiet customer, who spends a lot, is less valuable in social CRM. D. Traditional CRM is not centered on lifetime value. E. In traditional CRM, customers have more control over the relationship with the company
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