An academic library, spread across two campuses, is about to move to one of the existing locations. The move will cause disruption in a number of ways. For some staff, it will mean a change of location, for all it will mean adjusting to a larger staff and collection. The computer system to be installed is familiar to staff in one of the two sites, but not the other. More staff are to be recruited and some job roles will change. The changeover is due to take place in one year’s time.
What would be a way to create urgency using Kotter’s 8-Step Change Model?