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An airline company is interested in improving customer satisfaction rate from the 56% currently claimed. The company sponsored a survey of 293 customers and found
An airline company is interested in improving customer satisfaction rate from the 56% currently claimed. The company sponsored a survey of 293 customers and found that 175 customers were satisfied. What is the test statistic z? What is the p-value? Does sufficient evidence exist that the customer satisfaction rate is higher than the claim by the company at a significance level of =0.05
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Transportation A Global Supply Chain Perspective
Authors: John J. Coyle, Robert A. Novak, Brian Gibson, Edward J. Bard
8th edition
9781305445352, 1133592961, 130544535X, 978-1133592969
