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An airline company is interested in improving customer satisfaction rate from the 66% currently claimed. The company sponsored a survey of 258 customers and found
An airline company is interested in improving customer satisfaction rate from the 66% currently claimed. The company sponsored a survey of 258 customers and found that 185 customers were satisfied. Determine whether sufficient evidence exists that the customer satisfaction rate is higher than the claim by the company.
What is the test statistic z?
What is the p-value?
Does sufficient evidence exist that the customer satisfaction rate is different than the claim by the company at a significance level of ?=0.01?
402312 2002344 (1)6qu7 Jump to level 1 An airline company is interested in improving customer satisfaction rate from the 66% currently claimed. The company sponsored a survey of 258 customers and found that 185 customers were satised. Determine whether sufcient evidence exists that the customer satisfaction rate is higher than the claim by the company. What is the test statistic 2? EX: 1 .23 What is the pvalue? Ex: 0.456 Does sufficient evidence exist that the customer satisfaction rate is different than the claim by the company at a significance level ofa = 0.01? 3
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